Comments on: “I’ll build a new server; it’s got to be easier than patching up the old one…”

By: Urs Mueller

Urs Mueller — Wed, 08 Oct 2008 22:53:08 +0000

Thanks for blogging about. Finally I have found a spot to look at.
Have an Areca ARC-1680 SAS/SATA-RAID controller and eight ST3500320NS. Under heavy load, the ARC-1680 looses drives.
Will see, if SEAGATE will provide me the new Firmware.

By: Clemens Rossell

Clemens Rossell — Mon, 06 Oct 2008 17:29:31 +0000

Thanks so much for blogging about this issue! I found it through a Google search, after running mad trying to figure out why my RAID5 array keeps going into a degraded state. I also am using the 3Ware 9690SA-4I card, however, I’m using Seagate 7200.11 drives (very similar to ES.2 model). They came with SD15 firmware. I’ve contacted 3Ware and they said I need to replace my cables and reseat my card/drives (which obviously is not the issue). I really hope someone at 3Ware is investigating this issue, other Google searches have found lots of folks have this issue and Seagate tells me the SD15 firmware is the latest for the model drive I own. So annoying. Nobody seems to be looking into this issue from either company.

By: mattias

mattias — Mon, 08 Sep 2008 05:07:18 +0000

I have similar issues with a ST31000340NS drive with SN04 firmware (CRC-errors and timouts). I’ve found a download link for the AN05 version over at Adaptecs Knowledge base, but have been unable to find version SN05.

Maybe you could mail me a the link too?

By: Riaan

Riaan — Sun, 17 Aug 2008 12:24:08 +0000

Hi, can you please mail me the link you used for the AN05 firmware as well?

I downloaded the file at http://www.seagate.com/staticfiles/support/disc/download/ES2AN05B-3D4DMoose.iso but it only contains a text file, no update utility or firmware image!

By: Tim Bishop

Tim Bishop — Mon, 14 Jul 2008 22:07:22 +0000

I’ve had contact from someone else who’s having similar issues with eight 7200.11 drives connected to the same card. Dropping the speed to 1.5Gb/s reduced his timeout problems (under load), but didn’t completely resolve them. He also gets CRC errors but so far hasn’t found a firmware that resolves the issue.

It looks like this problem might resurface one day

Come on 3ware and/or Seagate, pull your fingers out!

By: Tim Bishop

Tim Bishop — Sat, 21 Jun 2008 19:11:10 +0000

kam, I’ve emailed you with a link. Also note that Seagate support can provide you with a copy of the SN05 firmware (that’s where I got it from).

By: kam

kam — Sat, 21 Jun 2008 16:41:31 +0000

Hello,

I just found your blog in google.

I had purchase two ST3500320NS recently and they are with SN04 firmware.

Someone told me I need to update to SN05 from SN04 first, then update from SN05 to AN05.

However, I only got AN05 download link but I do not have SN05 download link.

May you please share the seagate SN05 firmware link to me ?

Or sent it to my email ?

Thanks

By: pao

pao — Fri, 20 Jun 2008 06:23:35 +0000

If I used the dining table mrspao would kill me.

Interestingly when you were speccing the parts and said you were going for the 3Ware card - your reasoning to me was that they actively did FreeBSD drivers and their support was good.

Still the good thing is that it is sorted and working, now you need to get a crane to shift it.